(Photo: Amy Sancetta, AP)
A wide range of travel and change-fee waivers are in effect today in response to a Sunday evening computer problem that affected all of United Airlines’ domestic flights, and also to winter storms in the Northeast, Mid-Atlantic and West Coast.
System-wide travel waiver on United Airlines
What United Airlines described as an “IT issue” triggered a 2.5-hour ground stop for domestic flights Sunday night and affected at least 200 flights, although the airline acknowledged “that number may increase.”
As a result, United issued a system-wide travel waiver for travel scheduled through Jan. 23 that is rebooked in the same cabin and between the same cities originally ticketed on or before Jan. 25.
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Travel alerts posted late Sunday evening cover a wide variety of affected cities. Be sure to check with your airline for additional alerts and updates.
Due to a high wind advisory for the New York area, American Airlines posted a travel alert for passengers flying to, through or from eight airports: Allentown, Pa.; New Haven, Conn.; Islip, N.Y.; New York’s JFK and LGA; Newark; Philadelphia and White Plains, N.Y.
American is waiving change fees for travelers scheduled to fly Jan. 23 who rebook travel through Jan. 26 between the same cities and in the same cabin.
Delta Air Lines’ travel alert due to weather in the Northeast covers travel to, from or through 15 cities: Albany, N.Y.; Binghamton, N.Y.; Boston; Burlington, Vt.; Elmira, N.Y.; Hartford, Conn.; Ithaca, N.Y.; New York’s JFK and LGA; Newburgh, N.Y.; Newark; Providence, R.I.; Rochester, N.Y.; Syracuse, N.Y.; and White Plains, N.Y.
Delta’s change-fee waiver covers travel booked for Jan. 23 and 24 that is rebooked for travel no later than Jan. 27.
JetBlue’s travel alerts cover both the Northeast and the West Coast.
Due to Winter Storm Leo, JetBlue is offering a waive change/cancel fees for those scheduled to travel on Jan. 23 to or from seven airports in California (Burbank, Long Beach, Los Angeles, Oakland, Sacramento, San Francisco and San Jose) and to or from Reno, Nevada.
Rebooked flights must take place on or before Jan. 28.
On the East Coast, JetBlue’s change/cancel fee waivers apply to flights scheduled through Jan. 24 to or from 18 cities: Albany, N.Y.; Baltimore; Boston; Buffalo, N.Y.; Hartford; New York’s JFK and LGA; Newark; Newburgh, N.Y.; Philadelphia; Portland, Maine; Providence, R.I.; Rochester, N.Y.; Syracuse, N.Y.; Washington, D.C.'s IAD and DCA; White Plains, N.Y.; and Worcester, Mass.
For JetBlue’s East Coast travel alert, flights may be rebooked for travel through Jan. 28.
The travel alert on Southwest Airlines stretches through Jan. 24 and covers 15 Northeast and Mid-Atlantic cities: Albany, N.Y.; Baltimore; Boston; Buffalo, N.Y.; Hartford, Conn.; Islip, N.Y.; Manchester, N.H.; New York (LGA); Newark; Philadelphia; Portland, Maine; Providence, R.I.; Washington, D.C.'s DCA and IAD; and Rochester, N.Y.
Southwest customers can rebook for flights within 14 days of their original date of travel between the original city pairs.
Due a technology issue on Sunday evening, United Airlines has a system-wide travel waiver in effect for travel scheduled through Jan. 23 (see above). A weather-related flight change fee waiver is in effect on United for travel scheduled Jan. 23 and 24 to, through or from airports in 18 cities: Albany, N.Y.; Allentown, Pa.; Binghamton, N.Y.; Boston; Burlington, Vt.; Hartford, Conn.; Ithaca, N.Y.; Manchester, N.H.; New York’s JFK and LGA; Newark; Philadelphia; Portland, Maine; Rochester, N.Y.; Syracuse, N.Y.; White Plains, N.Y.; and Wilkes Barre/Scranton, Pa. (AVP).
Weather-related change-fee waivers are in effect on United for travel rebooked on flight departing by Jan. 27.
Harriet Baskas is a Seattle-based airports and aviation writer and USA TODAY Travel's "At the Airport" columnist. She occasionally contributes to Ben Mutzabaugh's Today in the Sky blog. Follow her at twitter.com/hbaskas.